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Orders & Fulfilment
One order triggers everything.
Invoice, stock, dispatch, notification.
Place an order and the rest follows: billing updates, stock adjusts, dispatch queues, and your customer gets notified — without anyone re-entering data.
Everything orders require
Not just order entry — the complete lifecycle from creation through fulfilment, shipping, returns, and billing.
Order lifecycle
Full tracking from creation through confirmation, fulfilment, and completion. Every order follows a clear path with visibility at each stage.
Line item connections
Each line links to its invoice and payment. When something ships, billing knows. No re-entry, no gaps between departments.
Returns processing
Customers request returns, team reviews. Approved returns automatically update stock levels and trigger credit notes or refunds.
Dispatch & shipping
Coordinate carriers, manage shipments, track packages from warehouse to customer. Status updates at every stage of delivery.
Billing integration
Sell something? Stock goes down. Invoice goes out. Payment gets tracked automatically. Everything stays in sync without manual effort.
Backorder handling
Orders aren't linear. Split shipments, backorders, and changes handled without rigid workflows breaking your process.
The order lifecycle
Every step connected. No re-keying, no copy-paste, no gaps.
Customer places or you create an order
Review and confirm order details
Pick, pack, and prepare for shipping
Dispatch to carrier and track delivery
Delivered, invoiced, and reconciled
Why it matters
One order updates billing, stock, and dispatch — nobody re-enters the same data
Approved returns restock themselves — items go back on the shelf, credit notes issue, and balances adjust
Know where every shipment is from the moment it leaves your warehouse to the moment it arrives
Sell something and the books update, the stock adjusts, and the invoice generates — all at once
Ship what you have now, backorder the rest — partial fulfilment without workarounds
Every status change, every approval, every edit — logged with who did it and when
Spot product issues early — return reasons are tracked so you can see patterns before they become costly
Related features
See orders in action
Book a demo and we'll walk you through the full order lifecycle — from creation through fulfilment, shipping, and completion.