Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of the BX1X platform, website, and related services (collectively, the “Service”) provided by BX1X (“we”, “us”, or “our”), operated by Villiers Vision Works (Pty) Ltd, a company registered in the Republic of South Africa.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

2. Definitions

• “Platform” refers to the BX1X software application and all associated modules, features, and functionality.
• “Customer” refers to the individual or business entity that subscribes to and uses the Service.
• “User” refers to any individual who accesses the Platform under a Customer’s account.
• “Customer Data” refers to all data, records, and content uploaded, entered, or generated by the Customer or Users within the Platform.

3. Account and Access

To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must notify us immediately of any unauthorised use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Subscription and Payment

• The Service is provided on a subscription basis. Pricing, billing cycles, and included features are as set out in your subscription agreement or as displayed on our Pricing page.
• Subscription fees are billed monthly or annually in advance, depending on the plan selected.
• Implementation, onboarding, and custom configuration services are quoted and billed separately.
• All fees are exclusive of VAT unless stated otherwise. VAT will be added where applicable under South African law.
• We reserve the right to adjust pricing with 30 days’ written notice. Existing subscriptions will honour the current rate until the end of the billing period.

5. Customer Data and Ownership

You retain full ownership of your Customer Data. We do not claim any intellectual property rights over your data.

• We will not access, use, or share your Customer Data except as necessary to provide the Service, comply with legal obligations, or as instructed by you.
• You may export your data at any time in standard formats.
• Upon termination, we will make your data available for export for a period of 30 days, after which it may be deleted.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
• Attempt to gain unauthorised access to any part of the Service, other accounts, or systems.
• Interfere with or disrupt the integrity or performance of the Service.
• Reverse engineer, decompile, or disassemble any part of the Platform.
• Resell, sublicense, or redistribute the Service without prior written consent.

7. Intellectual Property

The Platform, including its design, architecture, source code, documentation, and all related intellectual property, is and remains the exclusive property of its author, Anton de Villiers (antondevilliers.com). These Terms do not grant you any rights to the intellectual property except the limited right to use the Service as subscribed.

8. Service Availability and Support

• We will use commercially reasonable efforts to maintain the availability of the Service.
• Planned maintenance will be communicated in advance where possible.
• Support is provided in accordance with your subscription plan. Response times and support channels vary by plan.
• We do not guarantee uninterrupted or error-free operation of the Service.

9. Limitation of Liability

To the maximum extent permitted by South African law:

• The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied.
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
• Our total liability for any claim arising from these Terms shall not exceed the total fees paid by you in the 12 months preceding the claim.

10. Termination

• You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
• We may suspend or terminate your access if you breach these Terms, with notice where reasonably possible.
• Upon termination, your right to use the Service ceases immediately. Data export provisions in Section 5 apply.

11. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable laws.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or through the Platform. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of South Africa.

14. Contact

If you have questions about these Terms, contact us at: